Purchasing Tickets

How do I buy tickets?

What payment methods do you accept?

Is my payment information secure?

Can I buy tickets for someone else?

Is there a limit on how many tickets I can buy?

Accessing Your Tickets

How do I access my tickets after purchase?

What is the PIN for my ticket?

I forgot my ticket PIN. How do I reset it?

Can I screenshot my ticket QR code?

Do I need to print my tickets?

What if I don't have a smartphone?

Refunds & Cancellations

Can I get a refund for my tickets?

How do I request a refund?

How long does a refund take to process?

What happens if an event is cancelled?

Can I transfer my tickets to someone else?

At the Event

What do I need to bring to the event?

How does check-in work?

What if my ticket doesn't scan?

Can I re-enter an event after leaving?

Account & Privacy

Do I need an account to buy tickets?

How is my personal information used?

How do I unsubscribe from emails?